General helpline: 01206937324 Senior citizen helpline: 1800 419 9493

Helpline

Helpline
General helpline: 01206937324 Senior citizen helpline: 1800 419 9493
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Handle customer claims smoothly

IRDAI License No. 003,
Valid till: 20-03-2026
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Retail Policyholder

Access claims & policy easily

Corporate Employee

Login to view claims & benefits

Corporate HR

Employee claims management in one place

Provider

View member details & claims effortlessly

Insurer

Manage member claims seamlessly

Agent

Handle customer claims smoothly

An industry leading platform for hospitals that enables payor and provider interaction.

Hospital Sign in Empanel your hospital Click here Network hospital Search here
Send preauth request Send cashless hospitalization request to cashless@mediassist.in

In-Patient Management
In-Patient Management

A simplified workflow to help insurance and hospital teams to manage and track in-patient workflows on a single platform from intimation to settlements.

Out-Patient Management
Out-Patient Management

A seamless appointment management feature that allows front desk personnel to approve/reschedule appointment requests, upload and manage invoices for settlements with payers.

Marketing & Inventory Management
Marketing & Inventory Management

A feature that helps the hospitals to configure inventory of services like Doctors, Health check and IP packages that will assist in increasing footfall.

Hospital Profile Management
Hospital Profile Management

A provision for the marketing team at a hospital to showcase their facility information to end customers.

Revenue Cycle Management
Revenue Cycle Management

A solution that enables finance teams to view and download settlement and outstanding balances of Out-patient and In-patient services.

Database Security
Database Security

The secured cloud-based platform ensures that patient data and billing information is secure and protected at all times.


List of excluded hospitals

Expenses incurred towards treatment in the excluded list of hospitals are not admissible. The list of such excluded hospitals / Medical Practitioner(s) is attached below for ready reference.

This is a dynamic list and may change from time to time.

View excluded hospitals

Empanel your hospital

We enable cashless inpatient services in 11,000+ network hospitals, across 700+ cities, in India. Our members have an option to view the hospital profile, explore package rates for most commonly purchased procedures, select room type, pre-book an appointment and manage their medical records in a secure environment.

General helpline 01206937324

Senior citizen helpline 1800 419 9493

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